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Rethinking IT: The Rise of the Hybrid Executive
🚨 Introduction Digital transformation is no longer a technology initiative. It’s a leadership imperative. Yet most companies are still hiring, as they did in 2005, filling org charts…
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Rethinking IT: From Projects to Products — Why Structure Drives Success
Series: Rethinking IT – The Path to AI-Enabled Business, Part 3 Agile alone isn’t enough. Many organizations learned this the hard way: after implementing ceremonies and renaming roles,…
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Rethinking IT: Why Most Agile Transformations Fail Before They Even Begin
(Series: Rethinking IT – The Path to AI-Enabled Business, Part 2) 🚨 Agile was supposed to save IT.Instead, it often became a facade. Standups. Sprints. Retrospectives.Many organizations adopted…
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Rethinking IT: The Path to AI-Enabled Business
Part 1: The Fall of Plan-Build-Operate For decades, IT followed a familiar rhythm: Plan, Build, Operate. It was the standard operating model. Linear. Predictable. Controlled. And for a…
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Designing a Mortgage Customer Portal That Works: A Practical Guide for Lenders
Having deployed customer portals at three different mortgage lenders—across retail and wholesale channels—I’ve seen firsthand how powerful these tools can be when executed properly. A well-built portal improves…
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🚀 Navigating the New Declaration in Netflix’s Workplace Culture Memo: “Not All Opinions Are Created Equal”
Netflix’s latest update to its pioneering culture memo introduces a nuanced yet bold declaration: “Not all opinions are created equal.” This statement, emerging from eight months of deliberation,…
Matt Rider CIO
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